Account and Subscription

How do I change my shipping address?

Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepageSelect 'Subscriptions' on your account pageSelect ‘Edit' next to ‘Shipping Information’Enter your new address informationPress 'Save' to complete the

How do I update my payment method and billing information?

Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepageSelect 'Subscriptions' on your account pageSelect ‘Edit' next to ‘Billing’Click the ‘Confirm’ button to request a secure link via email to update your

How do I change, skip or postpone my next renewal order?

How do I cancel my subscription?

Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepageSelect 'Subscriptions' on your account pageSelect ‘More’ iconSelect ‘Cancel’Select ‘Cancel subscription’Select the reason you would like to cancel you

Is there a charge to cancel my subscription?

There is absolutely NO charge to cancel your Wellbel subscription!  You can cancel at any time through your Wellbel account portal. If you have any questions, please contact our support team directly at [email protected].

How do I file a claim for a lost, stolen, or damaged package?

If you purchased Onward Shipping Protection with your order, you can quickly file a claim through the email that Onward sends you after the order was placed, or you can file at the link here. If you did not purchase Onward Shipping Protection, please

I am having issues accessing my account...

If you are having trouble logging into your account, please email [email protected] and we can further assist there.