Account and Subscription

How do I change my shipping address?

Select 'Subscriptions' on your account page

Select ‘Edit' next to ‘Shipping Information’

How do I update my payment method and billing information?

Select 'Subscriptions' on your account page

Select ‘Edit' next to ‘Billing’

Click the &lsqu

How do I change, skip or postpone my next renewal order?

How do I cancel my subscription?

Select 'Subscriptions' on your account page

Select ‘More’ icon

Select ‘Cancel’

Is there a charge to cancel my subscription?

There is absolutely NO charge to cancel your Wellbel subscription! You can cancel at any time through your Wellbel account portal. If you have any questions, please contact our support team directly at [email protected].

How do I file a claim for a lost, stolen, or damaged package?

If you purchased Onward Shipping Protection with your order, you can quickly file a claim through the email that Onward sends you after the order was placed, or you can file at the link here. If you did not purchase Onward Shipping Protection, please

I am having issues accessing my account

If you are having trouble logging into your account, please email [email protected] and we can further assist there.